1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or register for lottery services
- Purchase lottery tickets or participate in draws
- Contact us for customer support
- Subscribe to our newsletters or promotional communications
This information may include your name, email address, phone number, date of birth, residential address, and payment information.
2. How We Use Your Information
We use the information we collect to:
- Process lottery ticket purchases and manage your account
- Verify your identity and eligibility to participate
- Communicate with you about draws, winnings, and account updates
- Comply with legal and regulatory requirements
- Improve our services and develop new features
- Send you marketing communications (with your consent)
3. Information Sharing and Disclosure
We may share your personal information in the following circumstances:
- Legal Compliance: When required by law, regulation, or court order
- Regulatory Authorities: With Queensland gaming regulators as required
- Service Providers: With trusted third parties who assist in our operations
- Prize Verification: For winner verification and prize distribution
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure payment processing, regular security assessments, and staff training on data protection practices.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for 7 years after account closure in accordance with Australian financial record-keeping requirements.
6. Your Rights and Choices
Under Australian privacy law, you have the right to:
- Access and obtain a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the revised policy.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Privacy Officer: privacy@bushlandprizerun.com.au
Phone: 1800 BUSHLAND (1800 287 452)
Address: 123 Lottery Lane, Brisbane QLD 4000
ABN: 12 345 678 901